Terms of service
Last updated: August 2026
Welcome to FitMuse. By accessing or purchasing from our store, you agree to the following Terms of Service. These terms apply to all visitors, customers, and users of fitmuseai.com.
1. Overview
FitMuse provides fitness programs, wellness tools, digital downloads, and physical products fulfilled through third‑party print‑on‑demand partners. By using our site, you agree to follow all policies listed here and in our Return, Refund, Shipping, and Privacy Policies.
2. Eligibility
You must be at least 18 years old to purchase from FitMuse. By placing an order, you confirm that all information provided is accurate and complete.
3. Digital Products
Digital items (training programs, wellness guides, RESET tools, PDFs, downloads) are non‑refundable and final sale.
You receive a personal license for your own use. You may not:
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Resell
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Share
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Distribute
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Reproduce
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Upload publicly
Any violation may result in account termination.
4. Physical Products
Physical items (TRAIN gear, WELLNESS accessories, RESET recovery tools) are produced and shipped by third‑party fulfillment partners such as Printful and Printify.
Production & Shipping
Production begins shortly after your order is placed. Once production starts, cancellations are not possible.
Shipping times vary by region and carrier. Tracking is provided when available.
Product Variations
Colors, placement, and sizing may vary slightly due to printing processes. These variations are normal and not considered defects.
5. Pricing & Payments
All prices are listed in USD unless otherwise stated. We reserve the right to update prices at any time.
Payments are processed securely through Shopify’s payment partners. FitMuse does not store credit card information.
6. Returns & Refunds
Our return and refund rules are outlined in the Return & Refund Policy.
Key points:
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30‑day return window for eligible physical products
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Customer pays return shipping unless item is defective
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Digital products are non‑refundable
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Defective or misprinted items will be replaced at no cost
7. Cancellations
Orders may be canceled within 15 minutes of purchase. After production begins, cancellations are not possible.
8. Final Sale Items
Digital products and certain custom items are marked Final Sale and cannot be returned or canceled.
9. Accuracy of Information
We strive to provide accurate product descriptions, pricing, and availability. However, errors may occur. We reserve the right to correct any errors and update information without prior notice.
10. Limitation of Liability
FitMuse is not responsible for injuries, damages, or losses resulting from:
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Misuse of fitness equipment
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Incorrect exercise form
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Following training programs without proper medical clearance
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Delays caused by carriers or fulfillment partners
Always consult a medical professional before beginning any fitness program.
11. Prohibited Activities
You may not:
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Use the site for unlawful purposes
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Attempt to interfere with security features
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Copy or distribute FitMuse content
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Misrepresent your identity or payment information
12. Changes to Terms
FitMuse may update these Terms of Service at any time. Changes take effect immediately upon posting.
13. Contact Information
For questions or support:
FitMuse Support Email: fitmuseai7@gmail.com Location: Fort Myers, FL Response Time: 24–48 hours