Shipping policy

Last updated: August 2026

FitMuse ships physical products through trusted third‑party fulfillment partners, including Printful and Printify. Shipping times, costs, and tracking availability may vary depending on the product type, fulfillment location, and destination.

1. Production Time

Most orders begin production within hours of purchase.

Typical production times:

• Printful: 2–5 business days

• Printify: 2–7 business days

Production may take longer during holidays or high‑volume periods.

2. Shipping Time

Once your order is produced and packaged, it is shipped to your address.

Estimated delivery times:

• United States: 3–7 business days

• Canada: 5–10 business days

• International: 7–21 business days

These are estimates provided by carriers and may vary.

3. Shipping Costs

Shipping rates are calculated at checkout based on:

• Product type

• Fulfillment location

• Destination

Some items may ship separately if produced at different facilities.

4. Tracking

Tracking information is provided for most orders once the package leaves the fulfillment center. You will receive a tracking link via email.

5. Lost or Delayed Packages

If your package is lost in transit:

• Contact us at fitmuseai7@gmail.com

• We will work with the fulfillment partner to replace the item when possible

Delays caused by carriers, customs, or weather are outside our control.

6. Incorrect Address

Customers are responsible for providing accurate shipping information. If an incorrect address is entered and the order ships, FitMuse cannot refund or replace the item.

7. International Orders

International shipments may incur:

• Customs fees

• Import taxes

• Duties

These charges are determined by your country and are the customer’s responsibility.

8. Separate Shipments

Because FitMuse uses multiple fulfillment partners, your order may arrive in multiple packages.

9. Contact

For shipping questions or support:

FitMuse Support Email: fitmuseai7@gmail.com Response time: 24–48 hours