Refund policy

🟩 Return & Refund Policy

Summary of what you should have saved:

  • 30‑day return window

  • Customer pays return shipping

  • Digital products = final sale

  • Defective POD items replaced free

  • Refunds issued after inspection

  • 2‑hour cancellation window (or 15 min rule)


🟩 Terms of Service

Summary of what you should have saved:

  • Digital products = personal license only

  • POD items produced by Printful/Printify

  • No refunds on digital items

  • Liability disclaimer for fitness programs

  • Payment, pricing, prohibited activities

  • Contact info included


🟩 Shipping Policy

Summary of what you should have saved:

  • Production time: 2–7 days

  • Shipping time: 3–21 days depending on region

  • Tracking provided

  • Lost package procedure

  • Customs fees for international orders

  • Multiple shipments possible


🟩 Contact Information

Should include:

FitMuse Support Email: fitmuseai7@gmail.com Location: Fort Myers, FL Response Time: 24–48 hours Business Hours: Mon–Fri, 9 AM–5 PM EST


🟩 Legal Notice

Should include:

  • Copyright + intellectual property

  • Digital products final sale

  • POD fulfillment disclaimer

  • Liability disclaimer

  • External links

  • Contact info